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I felt that the office staff could have informed me better about what to expect, as I needed to keep on calling for clarification. But to their credit, each of the several people I spoke to always called me back, and when one couldn't answer my question, referred me to someone else to call. The BEST was when Delivery Day was approaching, they set up contact between the driver and me so that we were able to narrow down a 6-day "delivery spread" to within minutes of the Big Orange Truck's arrival. Compliments to the driver and his team who traveled with our goods from the warehouse to our new "hometown." Frank, Jesse, and Joe worked smoothly and efficiently to unload our possessions from the truck into the designated space. MOST impressive was how driver Frank navigated that huge orange 18-wheeler around what looked like impossibly tight corners and narrow driveways, but he finessed it. Bravo, Frank!
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